Perlyn-IT Digital Solutions ("Perlyn-IT", "we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains what personal information we collect when you use our website at www.perlynit.com, how we use it, and the rights you have in relation to it. Please read this policy carefully before submitting any information through our website.
1. Information We Collect
We only collect personal information that you voluntarily provide to us through our website contact form. This information includes:
- Full name - so we can address you appropriately in our response.
- Email address - so we can reply to your enquiry.
- Phone number - if provided, to contact you by phone where relevant.
- Message content - the details of your enquiry or project brief.
- Company name - if provided, to understand your business context.
We do not collect any sensitive personal information, and we do not use tracking tools, analytics platforms, or advertising networks that collect data about your browsing behavior.
2. How We Use Your Information
The personal information you submit through our contact form is used solely for the following purposes:
- To respond to your enquiry or project consultation request.
- To provide a service proposal or quotation if requested.
- To follow up on an active client engagement where you have engaged Perlyn-IT for services.
We do not use your contact information for unsolicited marketing, and we do not add your details to any mailing lists without your explicit consent.
3. Data Storage and Retention
Contact form submissions are received directly via email to our team. We do not operate a centralised database storing visitor submissions beyond the email communication record created at the point of contact.
Enquiry records are retained only for as long as they are relevant to an active client relationship or ongoing communication. Records relating to enquiries that did not proceed to a client engagement are deleted within a reasonable period following the conclusion of the communication.
All data is processed and stored within secure email systems. We apply reasonable technical and organisational measures to protect your information from unauthorised access, loss, or disclosure.
4. Third-Party Sharing
Perlyn-IT does not sell, rent, trade, or otherwise disclose your personal information to any third party for commercial purposes.
We may share your information with trusted service providers involved in delivering our services to you - for example, a project team member who needs to review your brief - but only on a need-to-know basis and under equivalent obligations of confidentiality.
We may disclose personal information if required to do so by applicable law or a lawful order from a relevant authority. In such cases, we will notify you to the extent permitted by law.
5. Cookies
Our website does not use tracking cookies, advertising cookies, or analytics cookies. We do not deploy any third-party cookie-based tracking services such as Google Analytics, Facebook Pixel, or similar platforms on this website.
Standard session behaviour managed by your browser may occur during your visit, but no persistent identifiers are stored on your device by our website for tracking or profiling purposes.
6. External Links
Our website may contain links to external websites operated by third parties. These links are provided for convenience only. Perlyn-IT has no control over the content or privacy practices of external sites and accepts no responsibility for them. We recommend that you review the privacy policy of any third-party website you visit.
7. Your Rights
You have the following rights in relation to the personal information we hold about you:
- Right of access: You may request a copy of any personal information we hold about you.
- Right to correction: You may request that we correct any inaccurate or incomplete information.
- Right to deletion: You may request that we delete your personal information, subject to any legal obligations that require us to retain it.
- Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time.
To exercise any of these rights, please contact us using the details provided in Section 9 below.
8. Children's Privacy
Our website and services are directed to business professionals and organisations, not to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a minor has submitted personal information through our website, please contact us and we will take appropriate steps to remove it.
9. Contact for Privacy Matters
If you have any questions about this Privacy Policy, wish to exercise your data rights, or have a concern about how your information has been handled, please contact us:
We will respond to all legitimate privacy enquiries within a reasonable timeframe.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable legal requirements. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after any changes constitutes your acceptance of the updated policy.